Last Updated: 14th September, 2023
Thank you for choosing the World Animal Foundation Store. Our unique product range is sourced from various trusted partners, ensuring a diverse selection and high quality. This Shipping Policy provides insights into our shipping practices and timelines.
1. Processing Time
Given the diverse nature of our product sourcing:
- Custom Products: Items that are made-to-order typically take between 2-7 business days for printing, quality checks, and packaging.
- Other Products: Items sourced directly from other retailers may have varied processing times. We coordinate closely with our partners to ensure timely dispatch.
2. Shipping Methods & Timelines
- Standard Shipping: Generally takes between 3-14 business days within the U.S. and 10-30 business days for international orders.
- Expedited Shipping: Available for selected products and locations, with delivery times usually between 2-4 business days within the U.S.
3. Shipping Rates
Shipping charges depend on the product’s weight, dimensions, and destination. An estimate will be provided at checkout.
4. Tracking
Upon shipment, you’ll receive an email notification with tracking details, allowing you to monitor your order’s progress.
5. International Shipping
We offer worldwide shipping. However, international shipments might incur customs fees, varying based on order value, country limits, and other factors. Customers are responsible for these fees.
6. Returns & Refunds
If you receive a product that is misprinted, damaged, or defective, please submit a claim to us within 4 weeks of receipt. For packages lost in transit, claims must be submitted no later than 4 weeks after the estimated delivery date. Refer to our detailed Return Policy for more specifics.
7. Address Changes
For address modifications post-order placement, contact us promptly. If a shipment returns to our facility due to address issues, you’ll be responsible for reshipment costs.
8. Unclaimed Orders
Unclaimed shipments returned to our facility will require you to bear the cost of a reshipment.
9. Contact Us
For any shipping-related inquiries or concerns, please reach out to our dedicated customer service team: store@worldanimalfoundation.org
